Privacy Policy

Introduction

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COMMON GOOD Australia (“Common Good”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information when you engage with our website, mobile IV therapy services, corporate wellness programs, or event partnerships.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.

What Information We Collect

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We may collect the following types of personal information:
Personal Identification Information
  • Full name
  • Email address
  • Phone number
  • Residential or event address
  • Date of birth
Health Information (Sensitive Information)
As a provider of IV therapy services, we may collect health information necessary to safely deliver treatment, including:
  • Medical history
  • Current medications
  • Allergies
  • Pregnancy status
  • Relevant health conditions
  • GP details (where required)
Health information is classified as sensitive information under Australian law and is handled with strict confidentiality.
Corporate & Event Information
  • Company name
  • Event details
  • Billing information
  • ABN (where relevant)
Website Usage Information
When you visit our website, we may collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data

How We Collect Information

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We collect personal information through:
  • Online booking forms
  • Medical intake forms
  • Event or corporate partnership enquiries
  • Email and phone communications
  • In-person consultations
  • Website analytics tools (such as cookies)
Where reasonable and practicable, we collect personal information directly from you.

Why We Collect Your Information

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We collect and use your information to:
  • Provide mobile IV therapy services safely
  • Assess suitability for treatment
  • Deliver corporate and event wellness services
  • Process payments and invoices
  • Communicate regarding bookings and partnerships
  • Improve our website and services
  • Comply with legal and regulatory obligations
We will only collect sensitive health information with your consent.